Privacy Policy

Last updated: 24 September 2026

Ashworth Fire Consultancy is a trading name of Ashworth Security Ltd. This policy applies to personal information collected through this website, contact forms, enquiry forms, course enquiries, client communications, analytics, booking tools and payment functionality where used.

Who we are

Trading name: Ashworth Fire Consultancy

Limited company name: Ashworth Security Ltd

Country: United Kingdom

Contact email: BAshworth2@outlook.com

Postal address: 16 Crown Avenue, Widnes, Cheshire, WA8 8AT

Personal data we may collect

• Name
• Business or organisation name
• Job title if provided
• Email address
• Telephone number
• Premises address or service location
• Details submitted through enquiry forms
• Course enquiry information
• Client communications and service history
• Website usage data such as pages viewed and device information where analytics are used
• Booking or payment information where booking or payment tools are used

How we collect personal data

• When you complete a contact form or enquiry form
• When you contact us by email, phone or other communication methods
• When you request information about services or training
• When you become a client or attend a course
• When you use this website and analytics cookies are enabled
• When payment or booking tools are used

Lawful bases for processing

We only use personal information where we have a lawful basis under UK GDPR. Depending on the circumstances, this may include:

• Consent: where you choose to submit information, agree to optional cookies, or sign up to communications.
• Contract: where processing is needed to provide a service, respond to a service request, manage training, or take steps before entering into a contract.
• Legal obligation: where we need to keep records or comply with legal duties.
• Legitimate interests: where we need to manage enquiries, operate the website, improve services, protect the business, or communicate with clients, provided your rights do not override those interests.

How we use personal data

• To respond to enquiries and quote requests
• To manage client relationships and related services
• To provide fire safety consultancy, fire risk assessment and training services
• To keep records of communications and service requests
• To improve website performance and user experience
• To manage bookings and payments where those services are used
• To meet legal, accounting and regulatory obligations
• To protect the website, systems and business from misuse

Data storage and security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. Measures may include secure hosting, access controls, password protection, encrypted connections, limited administrative access and careful selection of service providers.

No website or online service can be guaranteed to be completely secure. We will continue to review security arrangements as the website and services develop.

Data retention

We keep personal information only for as long as needed for the purpose it was collected, including to respond to enquiries, provide services, meet legal obligations, resolve disputes and maintain business records.

Typical retention periods will be confirmed in the final version of this policy. Example categories may include enquiry records, client records, training records, financial records and website analytics data.

Sharing data with third party processors

We may use trusted third party processors to help operate the website and provide services. These may include website hosting providers, database providers, analytics providers, email or communication providers, booking systems, payment providers and professional advisers.

Where third party processors are used, we expect them to protect personal information and only process it for agreed purposes.

International transfers

Some third party providers may process personal information outside the United Kingdom. Where this happens, appropriate safeguards should be used where required by data protection law.

Your rights under UK GDPR

You may have the following rights under UK GDPR:

• The right to be informed about how your data is used
• The right of access to your personal data
• The right to rectification if information is inaccurate
• The right to erasure in certain circumstances
• The right to restrict processing in certain circumstances
• The right to data portability in certain circumstances
• The right to object to processing in certain circumstances
• Rights relating to automated decision making and profiling if used

How to make a data request

To make a request about your personal data, contact us using:

Email: BAshworth2@outlook.com

Postal address: 16 Crown Avenue, Widnes, Cheshire, WA8 8AT

We may need to verify your identity before responding. We will usually respond within one month, unless a legal extension applies.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.

You can also complain to the Information Commissioner's Office. Website: ico.org.uk/make-a-complaint

Legal review

This policy is general website compliance content. It should be reviewed by a suitably qualified legal professional before publication.